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Actions in Response to COVID 19 Pandemic
At Quality Dental we are approaching the COVID 19 Pandemic from a position of confidence and care. The Fredericksburg office will remain open by appt only, to take care of urgent needs per the mandate from the Governor and the Virginia Department of Health, in an effort to do our best to flatten the curve of infection, conserve PPE and funnel it into the critical areas of our health care system, and prevent those with dental emergencies from having to visit the ER.
We are taking steps based on the best available science to ensure that we can protect not only ourselves, but our patients and our community at large. First and foremost, we are taking every action available to ensure that we provide a safe, clean and welcoming environment to our patients. We are taking extra care to disinfect not only our operatories, and to sterilize all of our instruments as usual; but we are also being diligent with disinfecting surfaces throughout our office including the waiting areas, restrooms, doors, and front desk counters, on an ongoing basis. We will continue to practice good hygiene amongst our doctors and staff and will provide our patients and their family’s with hand sanitizer to do the same. We will be asking any patients who are having symptoms of a flu like illness to stay at home and reschedule to a time when you are feeling better, likely 2 to 3 weeks out. We will be asking questions on the phone, as well as, in person to find out if you have been in contact with anyone who is sick, if you yourself are experiencing any symptoms, or if you have recently traveled to places dealing with wide spread outbreaks. For our scheduled patients, we will be asking that all of you take a 30 second oral rinse prior to your procedure. This is known to destroy viruses and bacteria, which will help ensure the lowest possible risk of spreading illness even from those who are entirely asymptomatic. We will also be taking our patient’s temperature prior to procedures and may ask that you reschedule if you show an elevated temperature as this is the first and sometimes only symptom of the virus in as many as 50% of the cases for COVID 19.
To our patients of record in need of emergency treatment, who may be ill (running a fever, flu like symptoms, recent travel to hot spots, or contact with others believed to be ill), we can provide temporary relief from pain and infection through the use of medications and avoid the need for an in person visit until it is safe to bring you into the office. However, if you require care that cannot be delayed, you will not be turned away. We may ask that you come in at a time after regular office hours so that we may take extra precaution to protect our other patients and staff while still providing you the care that you expect from our office.
Thank you all for your patience and understanding during this difficult time. We continue to pray for all our staff, our patients, our community and our nation and have full faith and confidence that we will come out of this stronger
Dr. Joshua Swanson, DMD